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Veterinary News and Resources

COVID-19 UPDATE FEBRUARY 2021

To our valued clients;

Our clinic remains open for all medical appointments, vaccinations and elective surgeries.

We continue to follow strict COVID-19 protocols for your safety, as well as the health of our staff.

Appointments must be scheduled in advance, by telephone. Food and medication orders must also be placed in advance.

When you arrive for your appointment, or to pick up your order, please call the clinic. We ask that you kindly wait in the parking lot, and that you wear a mask while interacting with our staff outside.

Pets will be collected from the parking lot by one of our staff members while pet parents wait in their vehicles.

*All cats MUST be contained in pet carriers.

*All dogs MUST be wearing an appropriately fitting collar or harness.

*Payment over the phone by VISA or Mastercard.

Our phone lines continue to remain busy as we conduct calls for every appointment. If you reach our voicemail, please leave us a message and we will contact you as soon as possible. Any food/medication requests can be emailed to ballantraeplazavet@gmail.com.

Current Hours of Operation
Monday, Tuesday, Thurday, Friday 8:30am- 3pm Wednesday, Saturday, Sunday- CLOSED

Food/Medication Pick Up Times:
Monday, Tuesday, Thursday, Friday 12:30pm- 3 pm

Thank you all for your ongoing support! Stay safe.
Dr. Karen, Amanda, Elly, Louise